Shipping Costs:

AUSTRALIAN ORDERS
Free standard shipping, no minimum spend
Delivery via Australia Parcel Post
Delivery time: 3 – 10 business days after dispatch
$15 Express Shipping
Delivery via Australia Parcel Post
Delivery time: 1 – 2 business days after dispatch

Dispatch dates:
All orders will be shipped within the next business day.
How long will my order take to arrive?
Depending on where you live your order should reach you within 3 – 10 business days.
Do you ship internationally?
We currently only ship within Australia.
What payment methods do you accept?
Sugalēs  process payments via PayPal.

Returns
As our products are health related, we are unable to accept returns due to change of mind, however we gladly accept returns 14 days from the date of purchase under the following circumstances:

Faulty product.
If your product is faulty please email us a photo of the product to [email protected]
Products must not be used when returned to us.

Incorrect or damaged item received
If you receive an incorrect item, please email [email protected] within 48 hours. The product MUST NOT be used in any way. If the item is faulty or damaged, please take a photo and email us. Please do not use or dispose of the product.

If your return meets the above criteria, here is what to do

Contact us
Contact us via email [email protected]. Please contact us before sending the items back to us.

Send it back to us
If your return has been approved by one of our staff members at Suaglēs, then please send the return back to us

A refund or a return will be sent to you
If applicable, we will refund you once we have received your items or will send out any replacement products.

Extra t&c
Items must be in original packaging
Your receipt must be with the returned item
We do not reimburse return postal costs unless the item is being returned due to an error of Sugalēs.